Frequently Asked Questions

Yes. Through Obligo, you may qualify for flexible alternatives to a traditional security deposit—including No Deposit, Reduced Deposit, or payment plans. This allows you to move in with little to no upfront cost while keeping more cash available for what matters most.

Yes. With services like Second Nature, on-time rent payments may be reported to credit bureaus, helping you build and strengthen your credit history while you rent.

Absolutely. Through Second Nature, you can enroll in a convenient subscription service that delivers air filters directly to your door on a regular schedule, helping you maintain air quality and keep your HVAC system running efficiently.

Yes, many of our communities are pet-friendly. Policies may vary by property, including breed or size restrictions, so we recommend checking with our leasing team for specific details.

Obligo is a modern alternative to traditional security deposits. Instead of paying a large upfront deposit, Obligo securely verifies your financial eligibility and offers flexible options that reduce move-in costs.

No large upfront payment required (if qualified) 

Fully digital process, no checks or paperwork 

Transparent charges at move-out 

Trusted by over 1 million renters nationwide 

If there are no damages or outstanding balances, there’s nothing more to pay. If charges apply, they are clearly outlined, and depending on your plan, may be billed to your pre-authorized payment method or deducted from any deposit paid.

Second Nature is a resident benefits platform designed to make renting easier and more convenient. It offers services that enhance your living experience while helping you maintain your home.

Depending on your community, benefits may include:

• Air filter delivery to improve air quality and HVAC performance 
• Credit building through rent payment reporting 
• Home maintenance support and reminders 
• Exclusive resident perks and savings 

Getting started is simple. During your application or lease process, you’ll be guided through enrollment options for both Obligo and Second Nature, so you can customize your experience from day one.

To lease a unit, you must complete an application, provide a valid photo ID, and pass a credit and background screening. All financially responsible tenants must be listed on the lease agreement.

Your lease begins at 4:00 PM on the lease start date and ends at 12:00 PM (noon) on the lease end date, as specified in your agreement.

Yes. The lease automatically renews for the same term with a 5% annual rent increase unless either party provides written notice at least 60 days before expiration.

Rent is due in full on the first day of each month and must be paid online through the Tenant Portal. Payments must be made even if the due date falls on a weekend or holiday.

Any rent not received by midnight on the first day of the month is considered late and will incur a 10% late fee. A 3-day notice may also be issued as required by Florida law.

The Tenant Portal is the primary communication tool for rent payments, maintenance requests, notices, and updates. Tenants are responsible for keeping their information current in the portal.

All maintenance requests must be submitted through the Tenant Portal using the “Maintenance Request” feature, including photos or videos when possible.

Yes. A refundable security deposit is required and held in a non-interest-bearing account. It cannot be used for rent and may be applied to damages or unpaid balances if necessary.

The deposit is returned after move-out, minus applicable charges such as the Turn-In Fee, provided all lease conditions are met and the unit is returned in proper condition.

Early termination is only valid if agreed to in writing by both parties. Otherwise, tenants remain responsible for the full lease term and rent obligations as allowed by law.

Tenants are responsible for electricity, internet, cable, and other utilities unless otherwise stated. Utility accounts must remain active during the lease term.

Yes. Additional charges may include water, trash, pest control, parking, pet fees, and other applicable services. These are considered additional rent and are due with your monthly payment.

Yes. Tenants must maintain renters insurance with a minimum of $100,000 in liability coverage and provide proof upon request.

No. Subleasing, transferring, or modifying the lease requires prior written approval and may include a lease modification fee.

If you remain without consent, you become a holdover tenant and may be charged up to double the monthly rent. If approved, tenancy may convert to month-to-month at a higher rate.